FAQ
In order for you to get answer to your question as quick as possible we have gathered the most frequently asked questions here.
In order for you to get answer to your question as quick as possible we have gathered the most frequently asked questions here.
Are the prices quoted per room or per person?
All the prices quoted are per room, per night
Is it cheaper to book online?
On our site you will find a number of deals that are cheaper than the official rate.
Access to the hotel facilities.
Upon your arrival to the hotel you will be given a personalized badge to access the areas reserved for you.
What time are check-in and check-out?
The check-in time is from 12.00 to 20.00
The check-out time is until 10.00 a.m.
After 20.00 check-in is possible only by appointment, and in case of arrival after 21.00. an extra fee (€ 18 per room) will be charged. If you arrive later than 23.00 an extra fee of € 25.00 will be charged.
To avoid these charges, our guests are encouraged to use easy self-check-in option (free of charge). The instructions will be sent on WhatsApp.
CITY TAX
Rates exclude the tourist tax (€ 3.5 per day per person)
AIRPORT TRANSFER
Book a transfer for yourself in advance. For info, please, contact us by mail or phone.
LUGGAGE DEPOSIT
We can store your luggage free of charge on your check-in and check-out* days.
*Just inform us a day before check out.
Linen change and room cleaning
All rooms, suites and apartments of Nerva Accomodation are cleaned up every day, the sheets and towels are changed every 3 nights, the sanitization is carried out after each change of guests.
Property damage and loss of the key badge
Lost “key badge” will incur a € 40.00 charge per key. Guests will be liable for lost or damaged property incurred by them during their stay. All payments of this type must be made immediately in cash or with credit card.
Do you offer a Wi-Fi connection?
Yes, free Wi-Fi connection is available throughout the hotel.
Can I rent a bike at the hotel?
Yes, you can rent electric and non-electric bikes.
Can I live my luggage at the hotel after checking out?
Of course you can leave your bags at the reception desk and pick them up later. Just inform us a day before check out.
Are there car parking spaces or a car park?
No, the hotel is in the Limited Traffic Zone, but you can park up:
00184 ROMA (RM)
Tel. (+39) 06 48 27 971
info@nervaaccommodation.it
00184 ROMA (RM)
Tel. (+39) 06 48 27 971
info@nervaaccommodation.it
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